WCAG 2.2 · Understandable · Level A
3.2.6 — Consistent Help
Help mechanisms (contact, chat, FAQ) must appear in a consistent location across pages.
Level ANew in WCAG 2.2Understandable
What it means
Help mechanisms (contact, chat, FAQ) must appear in a consistent location across pages.
How to meet it
Place help/contact links in the same spot on every page.
How AccessScan checks this
This criterion needs a rendered page or human judgement (for example colour contrast, focus visibility, or media review), so it’s part of manual testing and our upcoming deep scan rather than the free static scan.
Check your site against AccessScan
See your issues ranked by impact in seconds — free.
Run a free accessibility scan